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Customer Support

System Videos

Click on the link to view an informational video on each system.


User Groups

HAN Administrator - Monthly User Group

Target audience for this user group are the LHD, Tribe and Hospital HAN system administrators.  Participants must pre-register for the webinar by clicking the date, below.  Session times are 3:00-4:00 pacific.

HAN Elements - QuickStart User Group

Target audience for this user group are new users and those that have basic HAN questions.  Each session covers the same topics, but will vary due to participant questions.  Session times are 11:00-12:00 pacific. 

Dates to be scheduled

Training & Help Documents

New users should review each item below.  Existing users well versed with the HAN should review the v5.4 items.

Training Resources

***For Basic user and Advanced feature hand-outs, see Documents, below.***

 Quick Links

  Oregon OPSCenter
  HICS - Limited Oregon Deployment
  HAN Web Links
  National Weather Service
  Pacific Northwest Seismic Network
  CDC Environmental Public Health Tracking Network
  Oregon Poison Center (OPC) Hazard Alert
  Medical Reserve Corps


Section 26 - HAN-HOSCAP-SERV-OR Security-User Agreement.pdfSection 26 - HAN-HOSCAP-SERV-OR Security-User Agreement
QRC -  HAN System v5.4.pdfQRC - HAN System v5.4
Section 1 - New User Quick Guide 5.4.pdfSection 1 - New User Quick Guide 5.4

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